IS IT POSSIBLE TO RETURN AN ITEM?

YES, THIS IS POSSIBLE. WHEN WE RECEIVE THE ITEM AT OUR OFFICE AND THE REASON FOR SENDING IT BACK IS VALID, WE WILL CHARGE BACK THE MONEY.

HOW DO I RETURN AN ITEM?

IF YOU WANT TO RETURN AN ITEM, YOU CAN CONTACT US THROUGH OUR EMAIL, INCLUDING WHY YOU ARE RETURNING AN ITEM. WE WILL SEND YOU THE SHIPPING ADDRESS TO SEND IT TO. AND WILL HELP YOU WITH THE PROCESS.

IS ARTIFY RESPONSIBLE FOR THE RETURNING SHIPPING COSTS?

NO, ALL THE COSTS TO RETURN AN ITEM TO THE GIVEN ADRESS ARE FOR THE CUSTOMER. INCLUDING CUSTOMS FEES IF THE ITEM IS BEING SENT OUTSIDE THE EU.